Privacy Policy


This  Privacy Policy explains how we look after your personal information. It  applies to all personal information that you tell us about yourself,  what we learn by having you as a member and also information that we  collect about you when you use our website. We encourage you to review  the Privacy Policy of any company before submitting your personal  information.

Who we are

We are H I Counter Fraud Group, a collection of insurers and managing agents.

Our  Registered address is :  HI Counter Fraud Group Ltd, 21-23 Croydon Road, Caterham, Surrey, CR3 6PA, Registered in England No 11245737 

Our website

The H I Counter Fraud Group website ( is intended to provide information and assistance to insurers and managing agents and may provide links to third-party sites for your convenience and information. 

This privacy policy only applies to our website If you access those links, you will leave our site. We do  not control those sites or their privacy practices, which may differ  from ours. We do not endorse or make any representations about  third-party sites.

What is personal data?

Personal data is  information relating to an identified or identifiable natural person.  Examples include an individual’s name, age, address, date of birth,  their gender and contact details.

Personal data may contain  information which is known as special categories of personal data. This  may be information relating to an individual’s health, racial or ethnic  origin, political opinions, religious or philosophical beliefs, trade  union membership, genetic and biometric data, or data relating to or  sexual orientation.

Personal data may also contain data relating to criminal convictions and offences.

For  the purposes of safeguarding and processing criminal conviction and  offence data responsibly, this data is treated in the same manner as  special categories of personal data, where we are legally required to  comply with specific data processing requirements.

How to contact us

If you have any questions regarding this Notice, the use of data and your Individual Rights please contact our data privacy  representative at H I Counter Fraud Group.